In general, all sales final. Please contact me and we will try to work out any issues. The item "TORY BURCH Perfect Black/Gold Leather Ballet Flat Shoes 8M" is in sale since Monday, August 9, 2021. This item is in the category "Clothing, Shoes & Accessories\Women\Women's Shoes\Sandals".The seller is "natalya5817" and is located in Kent, Washington. This item can be shipped worldwide.